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Soothing Candle
Customer Reviews
Soothing Candle Customer Reviews
$33.00
807 Reviews
Quantity
807 Reviews
Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are independent and do not represent the views of The Hut Group.
Review of Soothing Candle
5Very pleased with the service and products received
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Review of Soothing Candle
4I placed an order on a Thursday afternoon and paid for Saturday morning delivery. This was a birthday gift to be delivered direct to the person in question, whose birthday was on Saturday. I received a text on the Friday to say my delivery would be made on 5 August (Monday). When I contacted ESPA the person I spoke to did determine that an error had been made at the warehouse and that unfortunately, as it was in transit there wasn't anything that could be done so she would arrange for a refund of the additional postage cost I had paid - I haven't yet checked if this had happened. I was offered the chance of a refund if I had the person refuse delivery at the door - however as it was a birthday gift, which was now arriving late, I couldn't ask the recipient to do this. I was disappointed that ESPA didn't feel it necessary to offer any kind of compensation for the inconvenience and embarrassment this caused.
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Review of Soothing Candle
4I placed an order on a Thursday afternoon and paid for Saturday morning delivery. This was a birthday gift to be delivered direct to the person in question, whose birthday was on Saturday. I received a text on the Friday to say my delivery would be made on 5 August (Monday). When I contacted ESPA the person I spoke to did determine that an error had been made at the warehouse and that unfortunately, as it was in transit there wasn't anything that could be done so she would arrange for a refund of the additional postage cost I had paid - I haven't yet checked if this had happened. I was offered the chance of a refund if I had the person refuse delivery at the door - however as it was a birthday gift, which was now arriving late, I couldn't ask the recipient to do this. I was disappointed that ESPA didn't feel it necessary to offer any kind of compensation for the inconvenience and embarrassment this caused.
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Review of Soothing Candle
4I placed an order on a Thursday afternoon and paid for Saturday morning delivery. This was a birthday gift to be delivered direct to the person in question, whose birthday was on Saturday. I received a text on the Friday to say my delivery would be made on 5 August (Monday). When I contacted ESPA the person I spoke to did determine that an error had been made at the warehouse and that unfortunately, as it was in transit there wasn't anything that could be done so she would arrange for a refund of the additional postage cost I had paid - I haven't yet checked if this had happened. I was offered the chance of a refund if I had the person refuse delivery at the door - however as it was a birthday gift, which was now arriving late, I couldn't ask the recipient to do this. I was disappointed that ESPA didn't feel it necessary to offer any kind of compensation for the inconvenience and embarrassment this caused.
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Review of Soothing Candle
5A very efficient service with excellent products as usual. I love ESPA!
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Review of Soothing Candle
5A very efficient service with excellent products as usual. I love ESPA!
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Review of Soothing Candle
5A very efficient service with excellent products as usual. I love ESPA!
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Review of Soothing Candle
4Am familiar with product so knew what to expect
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Review of Soothing Candle
4Am familiar with product so knew what to expect
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Review of Soothing Candle
4Am familiar with product so knew what to expect
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