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Purifying Shampoo

Customer Reviews

Purifying Shampoo

Purifying Shampoo Customer Reviews

USD 24.5

MSRP: $49.00

$24.50

Save: $24.50

613 Reviews

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613 Reviews

Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are independent and do not represent the views of The Hut Group.

Review of Purifying Shampoo

4

Delivered quickly

2/14/16 by Chrisrine Corner

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Review of Purifying Shampoo

4

Delivered quickly

2/14/16 by Chrisrine Corner

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Review of Purifying Shampoo

4

Delivered quickly

2/14/16 by Chrisrine Corner

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Review of Purifying Shampoo

5

Is glad that ESPA will specially send me an email to inform me that hair products have been launched.

2/13/16 by WING WU

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Review of Purifying Shampoo

5

Is glad that ESPA will specially send me an email to inform me that hair products have been launched.

2/13/16 by WING WU

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Review of Purifying Shampoo

5

Is glad that ESPA will specially send me an email to inform me that hair products have been launched.

2/13/16 by WING WU

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Review of Purifying Shampoo

5

I don't like saying this but... The pump on my conditioner bottle wasn't working so I asked if I could get a replacement pump. I was contacted (very quickly) and they said I'd be sent another bottle of conditioner and told they'd be "grateful" if I sent the faulty bottle back for inspection. I didn't receive anything so, after a couple of weeks I got in touch and explained again that I'm not after another bottle of conditioner, just a pump (a used one from a spa would have been fine). I was told that I have to send the bottle back because it's a new product and it's important to verify if there's an issue with the packaging. I understand that it's important for the company but I think it's a little unfair on me, the customer, to carry the onus on this. I bought the products online for the sake of convenience. I'm now having to package the product and make my way to a post office (not easy when you work full-time) and it's not just the pump (which I could have put in an envelope and popped in a post box) it's insisted that I send the whole bottle. Not the best customer experience.

2/13/16 by Anna McAlpine

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Review of Purifying Shampoo

5

I don't like saying this but... The pump on my conditioner bottle wasn't working so I asked if I could get a replacement pump. I was contacted (very quickly) and they said I'd be sent another bottle of conditioner and told they'd be "grateful" if I sent the faulty bottle back for inspection. I didn't receive anything so, after a couple of weeks I got in touch and explained again that I'm not after another bottle of conditioner, just a pump (a used one from a spa would have been fine). I was told that I have to send the bottle back because it's a new product and it's important to verify if there's an issue with the packaging. I understand that it's important for the company but I think it's a little unfair on me, the customer, to carry the onus on this. I bought the products online for the sake of convenience. I'm now having to package the product and make my way to a post office (not easy when you work full-time) and it's not just the pump (which I could have put in an envelope and popped in a post box) it's insisted that I send the whole bottle. Not the best customer experience.

2/13/16 by Anna McAlpine

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Review of Purifying Shampoo

5

I don't like saying this but... The pump on my conditioner bottle wasn't working so I asked if I could get a replacement pump. I was contacted (very quickly) and they said I'd be sent another bottle of conditioner and told they'd be "grateful" if I sent the faulty bottle back for inspection. I didn't receive anything so, after a couple of weeks I got in touch and explained again that I'm not after another bottle of conditioner, just a pump (a used one from a spa would have been fine). I was told that I have to send the bottle back because it's a new product and it's important to verify if there's an issue with the packaging. I understand that it's important for the company but I think it's a little unfair on me, the customer, to carry the onus on this. I bought the products online for the sake of convenience. I'm now having to package the product and make my way to a post office (not easy when you work full-time) and it's not just the pump (which I could have put in an envelope and popped in a post box) it's insisted that I send the whole bottle. Not the best customer experience.

2/13/16 by Anna McAlpine

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Review of Purifying Shampoo

5

Nice smell and easy to pump. Would have been rated as excellent if it left my hair "sqeaky

2/4/16 by Mary Gray

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