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Purifying Shampoo
Customer Reviews
Purifying Shampoo Customer Reviews
$49.00
616 Reviews
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616 Reviews
Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are independent and do not represent the views of The Hut Group.
Review of Purifying Shampoo
5I don't like saying this but... The pump on my conditioner bottle wasn't working so I asked if I could get a replacement pump. I was contacted (very quickly) and they said I'd be sent another bottle of conditioner and told they'd be "grateful" if I sent the faulty bottle back for inspection. I didn't receive anything so, after a couple of weeks I got in touch and explained again that I'm not after another bottle of conditioner, just a pump (a used one from a spa would have been fine). I was told that I have to send the bottle back because it's a new product and it's important to verify if there's an issue with the packaging. I understand that it's important for the company but I think it's a little unfair on me, the customer, to carry the onus on this. I bought the products online for the sake of convenience. I'm now having to package the product and make my way to a post office (not easy when you work full-time) and it's not just the pump (which I could have put in an envelope and popped in a post box) it's insisted that I send the whole bottle. Not the best customer experience.
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Review of Purifying Shampoo
5I don't like saying this but... The pump on my conditioner bottle wasn't working so I asked if I could get a replacement pump. I was contacted (very quickly) and they said I'd be sent another bottle of conditioner and told they'd be "grateful" if I sent the faulty bottle back for inspection. I didn't receive anything so, after a couple of weeks I got in touch and explained again that I'm not after another bottle of conditioner, just a pump (a used one from a spa would have been fine). I was told that I have to send the bottle back because it's a new product and it's important to verify if there's an issue with the packaging. I understand that it's important for the company but I think it's a little unfair on me, the customer, to carry the onus on this. I bought the products online for the sake of convenience. I'm now having to package the product and make my way to a post office (not easy when you work full-time) and it's not just the pump (which I could have put in an envelope and popped in a post box) it's insisted that I send the whole bottle. Not the best customer experience.
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Review of Purifying Shampoo
5Nice smell and easy to pump. Would have been rated as excellent if it left my hair "sqeaky
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Review of Purifying Shampoo
5Nice smell and easy to pump. Would have been rated as excellent if it left my hair "sqeaky
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Review of Purifying Shampoo
5Nice smell and easy to pump. Would have been rated as excellent if it left my hair "sqeaky
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Review of Purifying Shampoo
5Smells delicious. Hair nice & soft after use. Seems like quite a large amount is needed to get a good lather, although I do have very thick hair.
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Review of Purifying Shampoo
5Smells delicious. Hair nice & soft after use. Seems like quite a large amount is needed to get a good lather, although I do have very thick hair.
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Review of Purifying Shampoo
5Smells delicious. Hair nice & soft after use. Seems like quite a large amount is needed to get a good lather, although I do have very thick hair.
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Review of Purifying Shampoo
5Love how it leaves my hair feeling
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Review of Purifying Shampoo
5Love how it leaves my hair feeling
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