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Smooth & Firm Body Butter

Customer Reviews

Smooth & Firm Body Butter

Smooth & Firm Body Butter Customer Reviews

USD 44.8

MSRP: $112.00

$44.80

Save: $67.20

593 Reviews

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593 Reviews

Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are independent and do not represent the views of The Hut Group.

Review of Smooth & Firm Body Butter

4

I liked the products and the packaging. It took a few days to receive a confirmation e-mail for my purchase that made me worried. I sent ESPA an e-mail and they responded immediately, letting me know where exactly my parcel is.

3/3/17 by Marina Ntonti

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Review of Smooth & Firm Body Butter

3

Didn't arrive in the box

3/2/17 by Nikola Wilson

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Review of Smooth & Firm Body Butter

5

Quick delivery and website easy to use.

3/1/17 by Claire Marshall

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Review of Smooth & Firm Body Butter

4

On the whole I love your products have been using these for 20 + years now. However two key bits of feedback - your bottle sizes have been reducing and reducing and getting more expensive. And your packaging of the majority of your products is now really cheap and nasty - the 24 hour moisturiser and lift and firm moisturiser + skin radiance moisturiser all come in the same 'bottle' and every time, every single time after three uses the lid cracks and doesn't fit properly. For a brand that is a high quality brand and not cheap this is really bad customer service - I've told your customer service people time and time again and left feedback on surveys and to no avail. When you are paying £40+ for a moisturiser you do not expect this to keep happening. Please sort this out

3/2/17 by Sarah O'Raffertry

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Review of Smooth & Firm Body Butter

3

Did not arrive

3/1/17 by Julia Barrett

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Review of Smooth & Firm Body Butter

5

Very easy & trouble free way or purchasing the products

2/27/17 by Alison Lee

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Review of Smooth & Firm Body Butter

5

Had a problem using the discount code I had been given and needed to phone ESPA, member of staff was patient and understanding and we got the problem resolved.

2/27/17 by Debbi Knight

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Review of Smooth & Firm Body Butter

4

The free sample didn't arrive

3/1/17 by Nikki Gray

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Review of Smooth & Firm Body Butter

3

The two free samples were not included in the delivery

3/1/17 by Nigel Harrison

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Review of Smooth & Firm Body Butter

5

Not tried yet

2/28/17 by Dawn Smith

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