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Essential Cleansing Gel
Customer Reviews
Essential Cleansing Gel Customer Reviews
MSRP: $41.00
$34.00
Save: $7.00
166 Reviews
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166 Reviews
Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are independent and do not represent the views of The Hut Group.
Review of Essential Cleansing Gel
5quick delivery and well packaged
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Review of Essential Cleansing Gel
5quick delivery and well packaged
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Review of Essential Cleansing Gel
5quick delivery and well packaged
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Review of Essential Cleansing Gel
5This product is lovely and never feels harsh on my skin love that all the products are natural
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Review of Essential Cleansing Gel
5This product is lovely and never feels harsh on my skin love that all the products are natural
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Review of Essential Cleansing Gel
5This product is lovely and never feels harsh on my skin love that all the products are natural
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Review of Essential Cleansing Gel
5I paid for gift wrapping but the goods arrived unwrapped. When I phoned to complain I was told the cost of the gift wrapping would be refunded......as I stated to the CS person, the cynic in me says that ESPA could easily do this to customers on a regular basis in the hope that customers don't call back to generate additional revenue, especially if there is no real loss to their business if all they do is refund for a service they didn't provide in the first place. As long standing customers of ESPA (my wife and I) I would have expected something more to compensate for the poor customer experience. Also, it was very disappointing to see that 1 week later there was a promotion running for one of the products I purchased. Although I appreciate the promotion may not have been in place when I ordered, given the poor experience on the gift wrapping, I feel ESPA could have applied the promotion to our account with limited/no real impact to them.
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Review of Essential Cleansing Gel
5I paid for gift wrapping but the goods arrived unwrapped. When I phoned to complain I was told the cost of the gift wrapping would be refunded......as I stated to the CS person, the cynic in me says that ESPA could easily do this to customers on a regular basis in the hope that customers don't call back to generate additional revenue, especially if there is no real loss to their business if all they do is refund for a service they didn't provide in the first place. As long standing customers of ESPA (my wife and I) I would have expected something more to compensate for the poor customer experience. Also, it was very disappointing to see that 1 week later there was a promotion running for one of the products I purchased. Although I appreciate the promotion may not have been in place when I ordered, given the poor experience on the gift wrapping, I feel ESPA could have applied the promotion to our account with limited/no real impact to them.
Was this review helpful to you?
Review of Essential Cleansing Gel
5I paid for gift wrapping but the goods arrived unwrapped. When I phoned to complain I was told the cost of the gift wrapping would be refunded......as I stated to the CS person, the cynic in me says that ESPA could easily do this to customers on a regular basis in the hope that customers don't call back to generate additional revenue, especially if there is no real loss to their business if all they do is refund for a service they didn't provide in the first place. As long standing customers of ESPA (my wife and I) I would have expected something more to compensate for the poor customer experience. Also, it was very disappointing to see that 1 week later there was a promotion running for one of the products I purchased. Although I appreciate the promotion may not have been in place when I ordered, given the poor experience on the gift wrapping, I feel ESPA could have applied the promotion to our account with limited/no real impact to them.
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Review of Essential Cleansing Gel
5Great - can't get this in the shops any more, so I'm glad you still make it. It is the smell of holidays!
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